A - Analysis
- Staffing requirements- initial, increasing goals
- Management Set up
- Quality processes/ certification
- HR Processes
- IT, Telecom, Initial equipment needs
- Facilities targets
- Non Disclosure provisions
- Ownership time horizon
- Reporting needs
- Financial-start-up costs, on-going costs, transition costs
- Contingency planning, risk mitigation
- Legal framework for transfer of ownership
B - Build
- Identification of local and facility
- Build/set-up facility
- Creation of management and support structure
- Selection of core team
- Identifying the right skill sets required, resource pool mapping
- Training
- Quality control
- Capital management
- Accounting, Tax, STPI etc.
O - Operate
- Business activity monitoring and deliver
- Infrastructure maintenance
- HR training and development
- Resource optimization
- Quality assurance
- IPR protection
- Billing
- Auditing
- Compliance
- Disaster recovery
- Social responsibility
T - Transfer
- Transition planning
- Infrastructure
- Equipment
- Resources
- Executing the transition
